Terms of Sale

Terms of Sale

1. Introduction
These Terms of Sale govern the purchase of products from [MushroomGlowCC], a sole trader based in the United Kingdom. By placing an order on [Mushroomglowcc.com], you agree to these terms. These terms do not affect your statutory rights.

2. Business Information

·         Business Name: [MushroomGlowCC]

·         Sole Trader Name: [Harry Frost]

·         Business Address: [1 Baskerville Road, ENG, SN3 5DB, GB.]

·         Email: [mushroomglowcc@gmail.com]]

3. Ordering Process

·         To place an order, you must add items to your cart and complete payment at checkout.

·         Once your order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order.

·         If we are unable to fulfil your order, we will notify you and issue a full refund.

4. Pricing & Payment

·         All prices are listed in GBP and include applicable taxes.

·         Payment must be made at the time of purchase.

·         We reserve the right to correct pricing errors before dispatching your order.

5. Delivery & Shipping

·         We aim to dispatch orders within [5] working days.

·         Standard delivery time is [15] days, but may vary.

·         If delivery is delayed due to unforeseen circumstances, we will inform you.

·         Under UK law, if your order is not delivered within 30 days, you are entitled to a full refund.

6. Returns & Refunds

·         Under the Consumer Contracts Regulations 2013, you have 14 days from receiving your order to request a return.

·         Items must be returned unused and in original packaging.

·         Refunds will be processed within 14 days of receiving the returned item.

·         Custom or perishable goods are non-refundable, unless faulty.

7. Product Descriptions & Liability

·         Products must be as described, of satisfactory quality, and fit for purpose under the Consumer Rights Act 2015.

·         If a product is faulty, you have 30 days to request a refund or replacement.

·         We are not liable for indirect losses (e.g., loss of profits or business disruption).

8. Complaints & Dispute Resolution

·         If you have a complaint, please contact us at [Mushroomglowcc@gmail.com].

·         We aim to resolve disputes amicably. If unresolved, disputes will be settled in the courts of England & Wales.

9. Use of Customer Reviews & Content

·         By submitting reviews or content, you grant us permission to use them on our website and marketing materials.

·         We will never misrepresent or modify your content without consent.

10. Privacy & Data Protection

·         We process customer data in accordance with UK GDPR and our Privacy Policy [link to policy].

11. Changes to These Terms

·         We may update these Terms of Sale periodically. The latest version will always be available on our website.

12. Governing Law
These terms are governed by the laws of England & Wales. Any disputes shall be resolved in the courts of England & Wales.

For any questions regarding these terms, please contact us at [Mushroomglowcc@gmail.com].